FAQ’s

Rental Policies

Deposit

To book your event date, a deposit of $500 and a signed Rental Contract are required. The paid deposit will be applied towards your final bill.

Payments

Payment in full must be received no less than 2 weeks prior to the event. An itemized invoice will be provided to the Responsible Party which shall list all selected services. Any payment not received at least 2 weeks prior to the event is subject to a $50 late fee. No event will be provided if full payment is not received at least 5 business days prior to the event.

Cancellations & Refunds

Cancellations must be made with written notice by the signed Responsible Party to Sugar Space. If a cancellation is received 90 days or more before your event, $200 is refundable. Your deposit is non-refundable if your cancellation is recieved anytime thereafter. No refunds will be issued if the cancellation is received 14 days or less before the event. The cancellation date is based on the day written notice is received by management at Sugar Space.

Gratuity

Sugar Space does not charge gratuities for catering or any services. However, if you feel that you would like to tip our staff for a job well done, we welcome you to do so.

Changing Your Date

Rescheduling your event must be done with written notice by the signed Responsible Party to Sugar Space no less than 90 days prior to the original reserved date. $150 of your deposit may be transferred to a date of equal or greater value. Upon rescheduling the new date, a new deposit of $500 and a new signed Rental Contract are required. If the rescheduling is made within 90 days or is of lesser value than the original date, the paid deposit will be forfeited and a new deposit of $500 along with a new signed Rental Contract are necessary to reserve your new date.

Rehearsals

A rehearsal and wedding coordinator are included in our ceremony fee (an officiate is the responsibility of the Rental Party). Rehearsals must be scheduled in advance and should take place during business hours (subject to availability).

Catering

All food and drink may be provided and served by Sugar Space. However, professional outside catering is allowed along with a service fee collected by Sugar Space. Catering prices are based on the number of guests and the selected menu. Sugar Space reserves the right to make adjustments to the items being served based on availability by our suppliers. Menu prices are subject to change without notice, however, old prices will be honored for events booked before the changes were made.

Menu Selection & Event Details

Once you have booked your date at Sugar Space, you will then need to schedule an appointment to meet with an Event Coordinator no less than 1 month before your event. At this appointment you will select your menu, linen colors, centerpiece choice, etc. Outside wedding cakes are allowed. Any services selected that are not included in the rental fee will be added to your final bill.

Final Food Count

A final number of guests is required 10 days prior to your event date. Changes to the menu and cancellations are not permitted after this time. Additions to your final food count can be made no less than 5 business days prior to the event.

Left-Over Food

Sugar Space will allow you to take any left-over food home with some exceptions. Sugar Space cannot be held responsible for the contamination of food taken home or food-borne illnesses caused by such. All leftover food should be boxed up in the most effective way possible. Please bring your own containers for leftover food.

Drug & Alcohol Policy

No alcohol is allowed on the premises if Bar Service is not provided. Illegal substances are not permitted at any time. If drugs or alcohol are discovered on the premises, the Responsible Party shall be charged $50 per instance. It is the event party’s responsibility to notify guests of this policy.

Bar Service

Alcohol is allowed on the premises only if the Bar Service Agreement has been signed by the Responsible Party prior to the date of the event. Sugar Space will provide your event with a licensed and insured bartender, cups, and ice. Alcohol will be dispensed by the bartender only. One additional hour of bar service time may be purchased in advance at $100 per hour (this does not include an additional hour of rental time.)

Smoking Policy

According to Utah State Law, smoking is not permitted inside or within 25 feet of Sugar Space.

Decorating & Room Arrangements

The event party is welcome to bring in any outside decorations. Any alterations to Sugar Space’s items must be pre-approved by management. The event party is responsible to ensure that no damage is made to the facility or surrounding property and that all decorations are removed that evening by your rental end time.

Audio/Visual Equipment

Sugar Space provides a sound system, house theatrical lighting system and microphone for your convenience. Our staff cannot make announcements or run your music for you. If you plan to have dancing or will need an MC for your event, we recommend hiring a professional DJ. In order to have the equipment properly set up, please notify Sugar Space in advance if you plan to use any of this equipment.

Clean-Up & Damage

It is the event party’s responsibility to gather and remove their personal items within the given time frame. Sugar Space will provide any further cleanup, with the exception of messes left behind by get-a-way vehicles. The Responsible Party will be held accountable for all missing property or damage to the facility. Sugar Space is not responsible for any items lost, stolen or left behind; however, we will do our best to contact you if any of these items are found. These items must be recovered in a timely manner or will be donated at our discretion.

Liability

Sugar Space is not responsible for any damage or injury incurred by the Responsible Party or any guests. Children must be supervised by an adult both in the building and on all areas of the property.